Job Title

Job Family

Job Code

Job Exempt

Digital Communications Specialist Trainee - C

Non_Bargaining

XTM05

Pay Grade

Pay Rate Type

Minimum

Midpoint

Maximum

C16

Hourly

$22.61

$28.83

$35.05

Job Description

This is an entry-level trainee position designed to provide hands-on experience in creating and managing marketing, social media, and digital communications content. The Digital Communications Trainee will assist in developing and posting engaging web and social media content while gaining valuable skills in marketing strategies, content management, and digital communication best practices. Work is performed under close supervision, with opportunities for mentorship and professional growth.

Minimum Requirements:

Associates Degree in Marketing, Journalism, Communications, or related field and familiarity with social media platforms (Facebook, Twitter, Instagram, Tik Tok, etc.) and basic web content management. Excellent written and verbal communication skills. Valid Florida Driver's License required depending on area of assignment.

Responsibilities

EXAMPLES OF WORK PERFORMED:

Note: The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.

Office of City Commissioners:
Assists in planning and executing all digital marketing, including, a marketing database, email, and social media posts.
Support the design, building, and maintaining social media presence.
Research web and media trends to improve the quality of the City Commissioner’s web platforms.
Brainstorms new and creative strategies.
Collaborate with internal teams to create landing pages and optimize user experience.
Evaluates end-to-end customer experience across multiple channels and customer touchpoints.
Supports the office with community relations.
Stays up to date with events happening at a national and international level.
Performs other duties as may be assigned.

KNOWLEDGE, SKILLS AND ABILITIES:
Basic knowledge of the principles, methods, and techniques used in developing websites.
Familiarity computer software programs for creating and editing web pages.
Knowledge of basic web server and file system maintenance.
Knowledge in editing photos and preparing graphics for the web.
Skilled in project management.
Strong analytical skills.
Ability to plan, organize, schedule, and assign tasks to support personnel.
Ability to research and write short articles on City services and events.
Ability to organize and coordinate multiple, time-sensitive assignments, and to maintain work records.
Ability to communicate effectively, both orally and in writing.
Ability to work alone and as a member of a team.
Ability to perform work in a fast-paced environment with tight deadlines,
Ability to adapt easily to changing priorities.