Job Title

Job Family

Job Code

Job Exempt

IT Project Manager I - C

Non_Bargaining

XAEM25

Pay Grade

Pay Rate Type

Minimum

Midpoint

Maximum

NB113

Salary

$34.60

$44.11

$53.62

Job Description

Performs professional-level work and is responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan and providing business value. The IT Project Manager also defines the project’s objectives and oversees quality control throughout its life cycle. Work is performed under the general supervision of the CIO and performance is reviewed through conferences, written reports, and achievement of goals and objectives.

Minimum Qualifications:

Bachelor's Degree in Information Systems, Programming, Computer Science, or related field and two (2) years project management experience, one (1) year of which must have been implementing projects in the following areas: information technology, network infrastructure, or major software applications; or an equivalent combination of education, training, and experience. Experience with standard desktop productivity and project management tools required. PRINCE2 or PMP certification required depending on area of assignment. Must pass police background investigation.

Additional Qualifications for Promotion:

Promotions are not to be considered an automatic function of longevity and are subject to the review and authorization of the Supervisor. The employee’s last performance review must have resulted in an overall rating of Meets standards or better with no factor rating of less than meets.

Responsibilities

EXAMPLES OF WORK PERFORMED:

Note: The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.

Defines project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.

Communicates project expectations to team members and stakeholders in a timely and clear fashion.

Sets and continually manages project expectations with team members and other stakeholders.

Plans and schedules project timelines and milestones using appropriate tools.

Tracks project milestones and deliverables.

Determines the frequency and content of status reports from the project team, analyze results, and troubleshoots problem areas.

Defines project success criteria and disseminates them to involved parties throughout project life cycle.

Conducts project post mortems and creates a recommendations/lessons learned reports in order to identify successful and unsuccessful project elements.

Develops best practices and tools for project execution and management.

Estimates resources and participants needed to achieve project goals and business value.

Drafts and submits budget proposals, and recommends subsequent budget changes where necessary.

Where required, negotiates with other department managers for the acquisition of required personnel from within the city.

Assesses the need for additional staff and/or consultants and makes the appropriate recruitments if necessary during project cycle.

Directs and manages project development from beginning to end.

Develops full-scale project plans and associated communications documents.

Delegates tasks and responsibilities to appropriate personnel.

Identifies and resolves issues and conflicts within the project team.

Identifies and manages project dependencies and critical path.

Develops and delivers progress reports, proposals, requirements documentation, and presentations.

Manages changes in project scope, identifies potential crises, and devises contingency plans.

Coaches, mentors, motivates and supervises project team members and contractors, and influences them to take positive action and accountability for their assigned work.

Builds, develops, and grows any business relationships vital to the success of the project.

Performs other duties as may be assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of current methods and techniques of project management.

Skilled in both oral and written communication.

Skilled at conducting research into project-related issues and products.

Skilled in the preparation and presentation of information in an organized fashion to clients, management and stakeholders.

Ability to work both independently and in a team-oriented, collaborative environment.

Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.

Ability to reacts to project adjustments and alterations promptly and efficiently.

Ability to remain flexible during times of change.

Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.

Ability to communicate effectively with groups of workers from diverse backgrounds.

Ability to learn, understand, and apply new technologies.

Ability to effectively deliver customer service.

Ability to effectively prioritize and execute tasks in a high-pressure environment.