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Job Title   Job Family   Job Code   Job Exempt
Water Reclamation Program Supervisor   Non_Bargaining   WRPS2   Y
 
        Pay Grade   Pay Rate Type   Minimum   Midpoint   Maximum
        NB112   Salary   $34.16   $43.57   $52.98
 
 
JOB DESCRIPTION
 

Job Summary

This position oversees public outreach, visitor services, volunteer programs, and operational support for the Orlando Wetlands, including management of the Visitor Center and related facilities. This position oversees staff and a large volunteer program, leads education and community engagement initiatives, and ensures visitors, staff, and volunteer safety. The role requires advanced knowledge of wetland science and water reclamation processes, strong leadership and decision-making skills, and the ability to communicate technical information to diverse audiences. Responsibilities include program planning and evaluation, financial and administrative oversight, emergency response, coordination of special events, outreach, and participation in wetland management activities such as water quality sampling, land management, prescribed burns, and field operations.

Minimum Qualifications

Associate’s Degree with coursework in Education, Marketing, Communications, or Environmental Studies and three (3) years of progressively responsible experience in Program management, volunteer management and/or public outreach including two (2) years of which must have been in a supervisor capacity; or an equivalent combination of education, training, and experience. Valid Florida Driver’s License required. Course S130/S190 Basic Wildland Firefighter Training preferred.

 
RESPONSIBILITIES
 
Examples of Work Performed
Note: The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.
Supervise and manage all public outreach staff supporting the Wetlands public outreach program.

Oversee the wetlands volunteer program.

Plan, coordinate, and deliver education, outreach, and public engagement initiatives.

Manage day-to-day operations of the Orlando Wetlands Visitor Center.

Provide financial oversight of the Strengthen Orlando Account, including daily cash flow management.

Develop and produce print and digital communications and media content.

Design and develop interpretive signage for the Wetlands and other Water Reclamation programs.

Assist with wetlands land management and environmental sampling activities.

Conduct data analytics, including charting, graphing, and statistical analysis.

Provide emergency assistance and response support as needed.

Deliver customer service and manage day-to-day public relations activities.

Performs related work as required.


Knowledge, Skills & Abilities
Knowledge of the operating principles and practices applicable to Water Reclamation treatment
Extensive knowledge of the occupational hazards and safety precautions required of the work.
Some knowledge of mechanical maintenance
Ability to research and understand the operation of various treatment process units, including mechanical equipment and machinery.
Ability to accurately develop and document routine operating and recording procedures using various software platforms including MS Word, Adobe Acrobat, and web documentation.
Ability to understand and follow oral and written instructions.
Ability to communicate clearly and concisely, orally and in writing.
Ability to input information into a computer system and maintain accurate logs and records.
Ability to identify and document faulty operating characteristics in equipment or processes and make recommendations as to corrective actions.
Ability to perform inspections and work assignments, which involve various physical duties such as walking, climbing stairs, twisting and turning.
Ability to operate a motor vehicle.
Ability to read and understand FDEP Rules & Regulations regarding the operations, maintenance and staffing of Water Reclamation Facilities.