Job Title

Job Family

Job Code

Job Exempt

Venues Program Manager

Non_Bargaining

VPM1

Pay Grade

Pay Rate Type

Minimum

Midpoint

Maximum

NB113

Salary

$34.60

$44.11

$53.62

Job Description

The Venues Program Manager performs administrative and professional work in managing daily operations and special projects for Orlando Venues. This role is responsible for planning, directing, and coordinating activities to ensure projects are completed within prescribed timelines and funding parameters. Work is performed under the general direction of the Deputy Chief Venues Officers (Admin/Events & Operations) and is reviewed periodically through meetings and reports.

Minimum Qualifications

Bachelor's Degree in Public Finance Administration, Accounting, Business Administration, or related field and four (4) years of experience managing business operations for a major public assembly facility, to include at least three (2) years supervisory experience in the governmental sector; or an equivalent combination of education, training, and experience. Valid Florida Driver's License required.

Responsibilities

Examples of Work Performed
Note: The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.
Perform administrative and professional work in managing daily operations and special projects for Orlando Venues.

Plan, direct, and coordinate activities to ensure projects are completed within prescribed timelines and funding parameters.

Support the execution of special projects related to office setup, operations, renovations, and facility improvements. Oversee the execution of capital improvement projects across venues. Draft and coordinate City Council agenda items for project approvals.

Coordinate with internal departments, contractors, vendors, and external partners to ensure seamless project execution.

Facilitate communication and project coordination among Division Managers and key stakeholders on initiatives assigned by Deputy CVOs.

Assist in grant development, and submission processes.

Oversee administrative budgets, including travel, supplies, memberships, and subscriptions, ensuring cost-effectiveness and compliance.

Manage the Department Travel Program and Procurement Card Program, ensuring compliance with financial policies.

Oversee hiring processes for full-time and seasonal employees to ensure smooth onboarding.

Assist in organizing Venues job fairs and recruitment programs to attract top talent.

Manage Venues-specific training programs.

Oversee the Venues records management program, including the digitization and archiving of contractual documents.

Build and maintain strong relationships with multicultural organizations, media groups, and community stakeholders to enhance outreach and engagement.

Performs other duties as assigned.

Knowledge, Skills & Abilities
Knowledge of principles, practices and methods of the public assembly facilities' management.

Skilled in the use of electronic devices and work-related software.

Ability to assist with the planning and organizing operations of multi-use facilities.

Ability to establish and maintain effective working relationships with employees, City officials, professional groups, promoters, agents and the general public.

Ability to effectively manage projects involving multiple stakeholders.

Ability to communicate effectively both orally and in writing.

Ability to work independently and exercise sound judgment in decision-making.

Ability to adapt to changing priorities, emergencies, and unforeseen challenges within a fast paced environment.

Ability to analyze complex data and make strategic recommendations to improve operational efficiency.

Ability to lead and coordinate cross-functional teams to achieve venue goals and objectives.

Ability to maintain professionalism and discretion when handling confidential or sensitive information.