Job Title

Job Family

Job Code

Job Exempt

Parks Operations Supervisor

Seiu_Supervisory

POS001

Pay Grade

Pay Rate Type

Minimum

Midpoint

Maximum

S15

Hourly

$23.88

$30.45

$37.02

Job Description

Performs supervisory and limited administrative work involving general park operations at Bill Frederick Park. Serves as a working supervisor responsible for planning, overseeing, inspecting, and assigning daily tasks for maintenance work of facilities, equipment, grounds, athletic courses, various trails, and daily gatehouse functions. Duties include scheduling staff to correlate with park reservations, and events to assist in providing the highest quality level of customer service experience in a clean and safe environment for staff, visitors, and animals. Maintains and submits facility work order requests and assists with oversight and inspection of Contractor work completion. Work is performed under the supervision of the Park Manager and is reviewed while in progress and upon completion through direct observation, meetings, and review of work to ensure accuracy and completion. Must work evenings, weekends, and holidays as needed.

Minimum Qualifications:

High School Diploma/G.E.D. Certificate and two (2) years experience in general maintenance operations, groundskeeping, landscaping, facilities, or related area, one (1) year of which must have been in a progressively responsible supervisory capacity; or an equivalent combination of education, training, and experience. Must possess a valid Florida Driver's License. Must pass a background check and polygraph. Previous customer service and cash handling experience preferred.

Responsibilities

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of Park state/federal regulations.

Knowledge of Supervisor work involving general park operations.

Knowledge of daily gatehouse functions.

Knowledge of maintenance of facilities and grounds.

Knowledge in the use and care of power tools and small power equipment.

Knowledge of basic Mathematics.

Skilled in customer service.

Skilled in Cash handling.

Skilled in training staff in a variety of unskilled and semi-skilled tasks involving daily park operations.

Skilled in the use of power tools and safety instruction.

Excellent written and verbal communication skills.

Skilled in the use of a computer and Microsoft Office Suites.

Ability to supervise, schedule, plan, and review the work of others.

Ability to communicate effectively both orally and in writing.

Ability in planning to meet deadlines.

Ability to operate in a cash handling environment.

Ability to work without frequent supervision.

Ability to operate a computer, Microsoft Office, and other office equipment.

Ability to maintain accurate records, complete and generate reports.

Ability to establish and maintain effective work relationships with staff and other City employees.

Ability to remain calm and professional during challenging situations.

Ability to stand, walk, and/or sit for long periods of time.

Ability to speak and hear and understand verbal instruction.

Ability to bend and stoop to assist in cleaning the park.

Ability to lift 25 pounds and push/pull 50 pounds.

Ability to work outdoors in adverse weather conditions.

Ability to work evenings, weekends, and holidays.

EXAMPLE OF WORK PERFORMED:
Note: The listed duties are only illustrative and are not intended to describe every function that may be
performed by this job class. The omission of specific statements does not preclude management from
assigning specific duties not listed if such duties are a logical assignment to the position.

Supervises, schedules, coordinates, and reviews the work of subordinate personnel including
full/time, part/time, seasonal/temporary, and volunteers.

Provides staff development and training to ensure employees’ compliance with all
state/federal regulations, policies, and procedures to meet department goals and expectations.

Oversees the Gatehouse staff to ensure strict adherence to all cash handling procedures.

Conducts staff meetings to keep open communication and promote teamwork.

Conducts annual performance reviews and provides coaching and counseling for subordinate staff.

Enters work order requests and tracks their status.

Assist with oversight and completion of Contractor work.

Conducts quality inspections of all completed maintenance and contract work.

Maintains the highest level of cleanliness and safety of the park.

Inspects tools, vehicles, and equipment to ensure they're serviced and properly
maintained (e.g. greasing, lubricating, cleaning, checking fluid levels, etc.).

Responds to emails, phone calls, and general requests from internal and external sources.

Assists the Park Manger with budget tracking, purchasing, & maintaining equipment.

Performs other duties as assigned.