Job Title

Job Family

Job Code

Job Exempt

Network Administrator II

Seiu_Professional

NADM2

Pay Grade

Pay Rate Type

Minimum

Midpoint

Maximum

S11

Salary

$28.90

$38.30

$47.69

Job Description

Performs professional, administrative, and technical work related to designing, building, implementing, and maintaining the computer networks businesses and/organizations use. These networks may include the phone system, intranet, extranet, and more. Responsible for the maintenance of these essential systems which may include assessing performance, completing regular maintenance, diagnosing issues, and repairing problems. Works in a team environment, as well as autonomously, to resolve problems efficiently and expeditiously while focusing on department goals and objectives to deliver timely and accurate information to the decision-makers and operational teams. Work is performed under general supervision of the Network Support Manager and is subject to periodic review and evaluation.

Minimum Qualifications:

Bachelor's Degree in Computer Science, Business Administration, or related field and three (3) years of technical IT experience, network management, and system administration experience; or an equivalent combination of education, training, and experience. IP networking, routing, switching, and firewall management experience preferred.

Additional Qualifications for Promotion:

Promotions are not to be considered an automatic function of longevity and are subject to the review and authorization of the Supervisor. The employee’s last performance review must have resulted in an overall rating of Meets standards or better with no factor rating of less than meets.

Responsibilities

EXAMPLES OF WORK PERFORMED:

Note: The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.

Maintains computer networks and all associated systems including software, hardware and applications

Maintains firewalls, updating virus protection software, implementing data security systems and performing data backups to protect important information

Installs and configures network equipment such as routers, switches, load balancers, VPNs, WAN accelerators and proxy servers

Performs ongoing monitoring and troubleshooting to find innovative ways to improve network performance

Conducts regular maintenance tasks such as scheduling updates, performing network upgrades, managing security configurations and installing patches or service packs

Collaborates with third-party support services and service providers to ensure networks are operating optimally

Performs other related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of data management and database technology

Knowledge of business unit vision and needs

Knowledge of specific constructs (tables, indexes, views, and stored procedures) of a database

Knowledge of IP networking concepts including but not limited to routing, switching, wireless (WiFi) and firewalls

Skilled in interpersonal, verbal and written communication required to effectively communicate data, database and research information with a variety of business, management, and technical stakeholders

Ability to think independently to fully administrator IP networks including routing and switching

Ability to establish and maintain effective working relationships with fellow employees and representatives of other agencies and companies