Job Title

Job Family

Job Code

Job Exempt

Information Platforms Manager

Non_Bargaining

IPM01

Pay Grade

Pay Rate Type

Minimum

Midpoint

Maximum

NB115

Salary

$39.62

$50.52

$61.42

Job Description

Performs professional and technical work with responsibility for strategic planning and deployment of information systems across the Department of Economic Development (EDV). Manages, plans, develops, and provides technical oversight for software integration with core business software systems(including Infor, PDOX and APIs) to include all EDV software suites (Infor, Avolve, Selectron); facilitates project teams; identifies resources; establishes project objectives, schedules, and milestones; and develops standards. Utilizes various platforms to provide the best user/customer experience. Works with IT to ensure databases, servers, and security protocols are followed. Has full supervisory responsibility for a team of technical staff who perform software implementatio/maintenance along with one clerical-level staff person. Work is performed under general direction and supervision of the Economic Development Deputy Director. Work is reviewed through audits, meetings, and results obtained.

Minimum Qualifications:

Bachelor’s Degree in Business, Computer Science, Information Technology, or related field plus four (4) years of hands-on experience in business systems project management, business systems analysis, business intelligence/reporting, or business software suite management, some of which must have been in a supervisory capacity; or an equivalent combination of related education, training, and experience. Graduate Degree in Computer Science, Data Science, Business, or related field desired.

Responsibilities

EXAMPLES OF WORK PERFORMED:

Note: The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.

Establishes and maintains a forward-looking roadmap for information delivery capabilities and secures commitment from senior leadership across stakeholder groups including technology management, third-party vendors, and inter-departmental divisions within the City.

Informs and advises the City Administrative Office on technology initiatives that originate within EDV and would affect its core operations.

Leads the planning, design, development, implementation, and maintenance of the Economic Development information and application eco-system that supports EDV’s core operations.

Represents the interests of the Economic Development Department to existing and potential private industry partners.

Articulates EDV service objectives and discerns the appropriate solution set that securely meets financial and operational criteria.

Leads the EDV organization through large scale platform transitions and works across disciplines to provide full visibility to operational impact and benefits.

Manages build-outs of information delivery capabilities that can be accessed by all levels of the EDV organization and supports external information sharing to the public.

Manages technical EDV staff; sets performance objectives; hires; develops talent; conducts performance reviews; disciplines; and processes terminations when appropriate.

Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of the Economic Development Information System environments and their corresponding user facing applications.

Knowledge of Economic Development divisional operations, their primary functions, and core performance measures.

Knowledge of data governance principles and practices.

Knowledge of common database systems and associated programming languages or interfaces.

Knowledge of service models and associated benefits/risks as a public service solution.

Knowledge of IT frameworks and technology life cycles.

Knowledge of Florida Public Records law and City of Orlando ordinances.

Knowledge of City of Orlando Information Security policies and procedures.

Knowledge of differences in leadership, communications, and learning styles.

Skilled in the application of quantitative methods for data analysis.

Skilled in the translation of compiled data into relevant and cohesive business narratives.

Ability to prepare vendor solicitation, assessment, and selection in accordance with organization policies/procedures.

Ability to provide clarity of purpose and effective resolution of issues to senior leadership in times of uncertainty or difference.

Ability to critically evaluate proposed solutions against current needs/challenges and gain consensus on the appropriate course of action.

Ability to effectively give and receive feedback in key relationships to maintain productive engagement levels with individuals, teams, and partners.

Ability to lead teams through periods of transformation or transition, helping staff see the connection of their role to a broader purpose.

Ability to perform managerial functions including oversight of Department budgets and staffing.

ADDITIONAL QUALIFICATIONS FOR PROMOTION: N/A.