City of Orlando Home City of Orlando  
Job Title   Job Family   Job Code   Job Exempt
Fire Public Safety Data Administrator   Non_Bargaining   FPSA01   Y
 
        Pay Grade   Pay Rate Type   Minimum   Midpoint   Maximum
        NB113   Salary   $37.42   $47.71   $57.99
 
 
JOB DESCRIPTION
 

Provides administrative oversight of fire records and data analysis to ensure operational readiness, support emergency response, and enhance efficiency. Serves as the department’s lead for business systems and data, in conjunction with the Information Technology Department and vendors, to maintain and improve system performance and reliability. Work is performed independently under the general direction of a Deputy Chief and is evaluated based on operational impact, performance outcomes, and overall effectiveness.

Minimum Qualifications:

Bachelor's degree in Information Technology, Management Information Systems, Computer Science, or a related field from an accredited college or university, and three (3) years of experience supporting fire-specific applications, or working in a public safety or in a fire service environment, including two (2) years of supervisory experience; or an equivalent combination of education, training, and experience. Valid Florida Driver's License required.

Master's degree and proficiency in Microsoft Office 365 are preferred.

 
RESPONSIBILITIES
 
Example of Work Performed:
Note: The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.

This essential position supports the Fire Department's functions and public safety.

Work in collaboration with the information technology division to research, analyze, and recommend new application technologies and department needs.

Advises command staff on emerging technologies and systems capabilities.

Plans, Supervises, and evaluates the work of subordinate staff.

Ensures continuity of public safety communications by coordinating responses to system outages, including 911 call routing issues, and working with vendors to restore service.

Participates in the review and testing of new technologies to ensure they meet operational needs, including computer-aided dispatch (CAD), Records management systems (RMS), mobile data terminals, and emergency communication platforms.

Participates in internal budget development, monitoring, forecasting, and approving expenditures.

Participates in the review and evaluation of technology service contracts in collaboration with the information technology division.

Performs other duties as assigned.


Knowledge, Skills, and Abilities:

Knowledge of Public Safety systems, including CAD, RMS, and emergency communications platforms.

Knowledge of federal, state, and local regulations related to fire safety, emergency services, and public safety compliance.

Knowledge of organizational policies, procedures, and strategic planning principles.

Knowledge of leadership principles, including selecting, supervising, coaching, and motivating employees.

Knowledge of budget development, financial management, and resource allocation in public safety environments.

Knowledge of data reporting, performance metrics, and administrative best practices.

Strong administrative and organizational skills with the ability to manage multiple priorities.

Skill in research, data analysis, and preparing reports, presentations, and documentation.

Skill in using a computer and software.

Skill in problem-solving.

Skill in coordinating projects, programs, and advisory functions.

Excellent oral and written skills.

Ability to build strong relationships with internal teams, public agencies, and community stakeholders.

Ability to gather, analyze, and present complex information clearly and accurately.

Ability to maintain confidentiality and manage sensitive information appropriately.

Ability to prioritize tasks, manage deadlines, and adapt to shifting operations and needs.