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Job Title   Job Family   Job Code   Job Exempt
FPR Program Evaluation Manager   Non_Bargaining   FPREM   Y
 
        Pay Grade   Pay Rate Type   Minimum   Midpoint   Maximum
        NB114   Salary   $40.98   $52.25   $63.51
 
 
JOB DESCRIPTION
 

Performs professional work measuring and reporting data and impact of programs for Families, Parks, and Recreation Department. Responsibilities include developing, implementing, and managing comprehensive evaluation plans; overseeing internal FPR program databases to measure and report overall effectiveness; and the supervising and training of staff. Work is performed under the direction of the Business Operations Manager and work is reviewed through meetings, reports submitted, and results obtained.

Minimum Qualifications:

Bachelor's Degree in Mathematics, Statistics, Public Policy, Urban Studies, Sociology, or another behavioral, health or social science field. Ph.D. preferred, with three (3) years of proven results in complex program evaluation work in the field of data management, research and evaluation, two (2) of which must have been in a supervisory capacity. Proficiency with statistical tools such as SAS or SPSS preferred. Experience in evaluating children and youth services preferred.
 
RESPONSIBILITIES
 
EXAMPLES OF WORK PERFORMED:

Note: The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.

Manages the administration of on-going evaluations of all FPR’s programs and operations, including Recreation, Parks, After-School All-Stars, Orlando Kidz Zones, My Brother’s Keeper, 21st Century Community Learning Centers, AmeriCorps, FPR’s Youth Employment, and Health/Wellness programs.

Collects and measures key data to conduct detailed analysis and prepares reports of evaluation results for program improvement and develop solutions or alternative methods of proceeding.

Documents findings of study and prepares recommendations for implementation of organizational changes.

Develops/manages partnerships with external organizations (OPD, OCPS, Orange County Health Department, DCF) to collect data on the impact of FPR programs on children’s academic performance, juvenile arrests, teen births, children abuse, and health indicators.

Supervises, trains, schedules, and evaluates the work of assigned staff.

Presents outcome to grant funders, City leadership, and the broader community.

Works with other organizational leaders to create a culture of data-driven management.

Oversees ongoing design, customization, and improvement of data collection systems and reporting structures.

Develops and oversees data monitoring strategy and data quality reviews.

Develops data collection policies and practices; monitors uniform data collection compliance and quality across the Department.

Manages regular reporting schedule and ongoing system monitoring for the collection and dissemination of data, dashboards, and reports to program directors, boards, and key stakeholders for use across the organization.

Oversees and ensures relevant staff are trained in data collection, interpretation, and reporting (both onboarding and ongoing training).

Identifies methodologies and instruments to ensure objective quantitative and qualitative measurement of program outcomes.

Ensures compliance with all applicable laws, regulations, and organizational policies and procedures.

Performs other duties as assigned.


KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of City policies and procedures

Knowledge of City goals and objectives for evaluating the effectiveness of FPR operations.

Knowledge of City of Orlando’s mission, goals, policies, procedures, and programs.

Knowledge of principals and methods of evaluating FPR programs and operations.

Knowledge of evidence-based practices in FPR programs and operations including children's programs.

Knowledge of group behavior and dynamics, societal trends, influences.

Knowledge of current data-gathering techniques and technology.

Knowledge of creating/operating systems for conducting program evaluations and measuring/tracking the impact of operations and programs.

Knowledge of statistical tools such as SAS, SPSS, or R.

Skilled in the use of a computer including tracking database and using Microsoft Suites/other programs.

Skilled in training and providing technical oversight.

Skilled in excellent presentation and communication skills with the ability to give concise written and oral reports.

Ability to analyze and interpret complex data.

Ability to create a review process to evaluate programs.

Ability to manage multiple projects simultaneously and meet deadlines.

Ability to direct and review the work of assigned employees.

Ability to establish and maintain effective working relationships of diverse groups, personalities, and interests.

Ability to sit and operate a computer for extensive periods of time.

Ability to listen, hear, and comprehend communicated information for data analysis.


ADDITIONAL QUALIFICATIONS FOR PROMOTION: N/A.