City of Orlando Home City of Orlando  
Job Title   Job Family   Job Code   Job Exempt
FPR Program Manager   Non_Bargaining   FPM01   Y
 
        Pay Grade   Pay Rate Type   Minimum   Midpoint   Maximum
        NB113   Salary   $37.42   $47.71   $57.99
 
 
JOB DESCRIPTION
 

The FPR Program Manager position performs professional work for the general administration, development, and direction of assigned youth services and programs within the Families Parks and Recreation Department. Responsibilities include managing the department’s implementation of quality assurance standards and practices for all youth services, school-based high school youth services (AmeriCorps & Workforce Training), content/curriculum development, and staff, professional development, and training. Providing operational leadership and administrative direction over multiple programs, supervising professional personnel and their staff, and ensuring that the City of Orlando and FPR Department goals and objectives are met. Work is performed under the general direction of the Division Manager. Work is reviewed through reports, conferences, defined metrics, and results achieved.

Minimum Qualifications:

Bachelor's Degree in Parks and Recreation Administration, Public Administration, Education, Human Services, Social Work, Business Administration, Recreation Management,  Liberal Arts and Science, or a closely related field, and three (3) years of progressively responsible experience managing youth services, recreation programs, community programs, or related operations, including two (2) years of supervisory experience; or an equivalent combination of education, training, and experience. Some budgetary experience required. Valid Florida Driver’s License required.

 
RESPONSIBILITIES
 
Work Performed:
Note: The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.

Manages or collaboratively manages (4) four significant areas that impact the department and community. This includes quality assurance of youth services, school-based high-school services, content/curriculum design, and professional development/staff training, and reports findings for department leadership.

Implement FPR’s quality assurance program for all youth services. Collaborate with FPR’s Program Evaluation Manager to implement a continuous, data-driven framework to evaluate, maintain, and improve the effectiveness of FPR’s youth services. The QA program will ensure that initiatives and activities are safe, developmentally appropriate, and supportive of participants' long-term social, emotional, and cognitive growth.

Manage FPR’s school-based high school youth services. This includes both the Operation AmeriCorps and workforce training initiatives.

Supervise, train, coach, assign, and evaluate the work of assigned staff.

Develop, implement, and innovate high-quality programs throughout the department. Research and curate program content to meet diverse programming objectives and fulfill organizational priorities. Content includes academic enrichment, Social and Life Skill Training, performing arts, health and nutrition, workforce training, and mentoring.

Manage program budgets, monitor expenditures, and ensure fiscal accountability.

Attend meetings to coordinate activities, provide program updates, and support department initiatives.

Assists department leadership with designing annual goals, data entry, and report writing.
Perform other duties as may be assigned.


Knowledge, Skills, and Abilities:

Knowledge of national education and youth development trends.

Knowledge of principles and practices of parks and recreation administration, youth development, and community-based programming

Knowledge of Program planning, implementation, evaluation, and quality assurance methodologies.

Knowledge of supervisory principles, employee development, performance management, and team leadership.

Knowledge of Federal, State, and Local laws, regulations, and policies applicable to youth programs and recreation services.

Strong organizational skills

Skilled in the use of modern office technology, Microsoft Office applications, and program management software.

Ability to plan, organize, implement, and evaluate multiple programs and projects simultaneously.

Ability to develop strategic initiatives that improve program quality and operational effectiveness.

Ability to assist in the development and management of budgets and interpret financial reports.

Ability to supervise, train, coach, and evaluate the work of assigned staff

Ability to build and maintain productive working relationships with community partners, elected officials, employees, and the public.

Ability to communicate effectively both orally and in writing.

Ability to prepare clear and concise reports, presentations, policies, and correspondence.