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Job Title   Job Family   Job Code   Job Exempt
Fleet Collision Coordinator   Seiu_Supervisory   FCCD01   N
 
        Pay Grade   Pay Rate Type   Minimum   Midpoint   Maximum
        S12   Hourly   $30.59   $39.01   $47.42
 
 
JOB DESCRIPTION
 

The Fleet Collision Coordinator oversees the collision repair process of City-owned vehicles and equipment damaged from accidents, vandalism, abuse, or other causes. This position plans, organizes, and supervises the work of a team of technicians responsible for repairing, installing, and removing emergency vehicle equipment. Additional responsibilities include dispatching assets to suppliers and the Fleet Division for repairs, assessing damage, approving repair estimates, conducting quality control inspections, ensuring compliance with contractual obligations, and overseeing leasing contract management. Work is performed under the moderate supervision of the Fleet Maintenance Supervisor. Performance is evaluated during the process and upon completion through equipment inspections, direct observation, fleet performance metrics, and meetings with management.

Minimum Qualifications:

Associate's degree in Business Administration or closely related field and three (3) years of experience in automotive and body repair and estimation, and one (1) year of management or supervisory experience required, or an equivalent combination of education, training, and experience performing the listed duties.

Automotive Service Excellence (ASE) certifications in Collision Repair & Refinish (B Series), Automotive Service Consultant, and Damage Analysis & Estimating (B6) or an Inter-Industry Conference on Auto Collision Repair (I-CAR) certification in Auto Physical Damage Appraiser (a minimum of a Gold Glass Professional Certification), Emergency Vehicle Technician (L1) or Emergency Vehicle Management Certification is required within 6 months of hire. Valid Florida Commercial Driver's License class “B” required.
 
RESPONSIBILITIES
 
EXAMPLES OF WORK PERFORMED:
Note: The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.

Supervises, trains, evaluates, and assigns the work of subordinate staff.
Estimates parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair.

Reviews repair cost estimates with the automobile repair shop to secure agreement on the cost of repairs.

Examines damaged vehicles to determine the extent of structural, body, mechanical, electrical or interior damage.

Evaluates the practicality of repair as opposed to the payment of the market value of the vehicle before the accident.

Determines salvage value on total-loss vehicle.

Prepares insurance forms to indicate repair cost estimates and recommendations.

Arranges to have damage appraised by another appraiser to resolve a disagreement with the repair shop on the repair cost.

Oversee the removal and installation of factory interior and exterior equipment and parts on emergency vehicles.

Maintains accurate records of repairs, costs, and leasing data.

Coordinate and oversee the rental and leasing of vehicles, policies, and procedures.

Performs other duties as may be assigned.


KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of methods used by Auto insurance claims adjusters to examine and estimate the damage done to a car following an accident.

Knowledge of automobile mechanics to properly assess damage and the cost of repairs.

Strong organizational, communication, and customer service skills.

Proficient in Microsoft Office and fleet management software.

Ability to communicate clearly in both verbal and written form.

Ability to supervise and evaluate the work of subordinate staff.

Ability to act as a Field adjuster in the viewing and inspection of vehicles.

Ability to assess vehicle damage.

Ability to estimate the cost of repair services.

Ability to examine equipment to detect disrepair.

Ability to examine the vehicle to detect malfunctions, damage, or maintenance needed.

Ability to prepare cost estimates.

Ability to use negotiation techniques.