Job Title

Job Family

Job Code

Job Exempt

Community Service Officer II

Seiu_White_Collar

CPG02

Pay Grade

Pay Rate Type

Minimum

Midpoint

Maximum

S17

Hourly

$21.41

$27.31

$33.20

Job Description

Performs paraprofessional work involving the performance of non-emergency law enforcement duties, including but not limited to responding to non-violent criminal incidents, accidents, and police service calls, and preparing related reports. Work is performed under general supervision. Performance is reviewed through reports submitted, meetings, and results obtained.

Minimum Qualifications:

High School Diploma/G.E.D. Certificate with two to three (2-3) years of related experience; or an equivalent combination of education, training, and experience. Valid Florida Driver's License required. Must pass a background check which includes polygraph. Must successfully complete the 19-week academy training and 15-week field training program. Must pass a writing skills test. CSO I will be in a probationary status for a period of one (1) year.

Additional Qualifications for Promotion (CSO II to CSO III):

Minimum of two (2) years as a CSO II. Last performance evaluation must have resulted in an overall meets standards rating or better with no factor rating of less than meets standards. No more than three (3) sustained disciplinary violations or any number of discipline's that result in suspensions totaling more than 32 working hours within one (1) year prior to the date of the promotion.

AND ONE OF THE FOLLOWING:

Note: Refresher courses do not apply toward any "Department-approved training courses" requirement. Light duty assignments do count toward Specialized Training or Unit Assignment requirement.

FIELD TRAINING OFFICER: Perform Field Training Officer duties for a minimum of 30 days and 160 hours of Department-approved training courses.
Or
60 days and 120 hours of Department-approved training courses.
Or
90 days and 80 hours of Department-approved training courses.
Note: The Field Training Officer Course does not apply toward this Department-approved training course requirement.

ASSISTANT SQUAD LEADER: Assigned squad leader for a minimum of one (1) year.
Or
Assigned squad leader for a minimum of six (6) months and 90 hours of Department-approved training courses.

SPECIAL UNIT ASSIGNMENT: Assigned to an Approved Specialized Unit for a minimum of one (1) year (i.e., Special Operations Division, Criminal Investigation, Permit Coordinator, Training Instructor, etc).
Or
Assignment to any Approved Specialized position totaling 320 hours (hours accumulated while in a restricted duty assignment excluded) and 80 hours of Department-approved training courses.
Or
ADVANCED TRAINING: Attend 240 hours of Department-approved training courses.

Responsibilities

EXAMPLES OF WORK PERFORMED:

Note: The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.

Responds to non-emergency police calls such as criminal calls (completed burglaries, theft, criminal mischief, stolen/recovered vehicles, arson and forgery) accident calls (minor property damage up to traffic homicide) and service calls (disabled/abandoned vehicles, found property, missing persons and as scribe at major incident scenes), using marked police-type vehicle and takes appropriate action in accordance with Departmental policy and procedures.

Investigates assigned accident/incident scenes; determines public safety precautions and need for summoning additional expertise or authority (i.e., Police Officer, Traffic Homicide Investigator, Criminal Investigator, Crime Scene Technician, etc.); interviews and records detailed accounts of incident/accident investigations, witness statements, affidavits and intent to prosecute using appropriate forms; prepares related reports.

Performs basic crime scene duties such as lifting fingerprints, taking measurements, collecting evidence, securing crime scenes, and writing initial reports.

Provides basic first aid at accident scenes using knowledge of first aid methods and techniques; directs traffic to ensure minimum traffic congestion; takes initial report and standby for ambulance or sworn officer, if needed.

Participates in initial investigations by locating and transporting witnesses to department as requested, obtaining arrest information via teletype and/or Records Section.

Transports indigent persons to social service agencies, assists with locating parents of lost children and transports lost/found children to proper authority; regularly checks houses of persons on vacation to minimize chances of burglary; assist motorists of disabled vehicles with minor problems; and, provides various other community relations services.

May serve as Field Training Officer for new Community Service Officers and Police Officer recruits which includes supervision, instruction, critique and written daily evaluations; provides classroom instruction to recruits regarding preparation of accident investigation reports.

May testify in Traffic, County, Civil and Juvenile Court and in depositions which include misdemeanor/felony cases, traffic infraction hearings, civil suits and criminal traffic hearings.

Performs various other law enforcement duties of a non-emergency nature as designated by supervisor.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of laws, ordinances and policies governing law enforcement.

Knowledge of City government and departmental operations and geographic locations within the City.

Knowledge of the methods and practices of crime prevention, criminal investigation and identification, and basic crime scene processing techniques.

Ability to stand and walk for extended periods and to sit for several hours while operating a City vehicle.

Ability to establish and maintain effective working relationships with department officials, employees, and the general public.

Ability to communicate effectively, both verbally and in writing.

Ability to use measuring tapes/wheels and draw sketches of accident sites.

Ability to operate two-way radio and motor vehicle.