Performs varied, complex secretarial and/or clerical work of above-average difficulty and usually of a specialized nature involving complicated and varied procedures or work methods and permits reasonable initiative and independent judgment. Primary functions include maintaining complex records, gathering and developing statistical data for reports, providing information/customer service, interviewing, and verifying technical information. This position requires applying specialized knowledge in interpreting ordinances, rules, regulations, or procedures, working independently on certain assignments, and/or overseeing the work of a small clerical staff performing routine repetitive duties. Work is performed according to general instructions and/or established guidelines, which apply to most usual work situations. Work problems involving significant departure from standard policy or procedure are reviewed with the Supervisor for final determination. Work is generally reviewed through random spot checks of records or discussion of problems. However, unusually important or complicated assignments are checked in detail upon completion.

OPD COMMUNICATIONS: Performs routine, varied clerical work of average difficulty, assisting members in Police Communications in duties ranging from routine office management and communications to daily organizational responsibilities. Tasks involve a few variables in work methods and permit some initiative and independent judgment in performing recurring activities. Primary functions include routine records maintenance, which involves sorting, coding, and filing; answering telephones, taking/relaying messages and/or routing calls; performing clerical tasks involving typing forms, memos, etc; and using computer and word processors to enter or retrieve data. This position involves many projects that require a high level of confidentiality. Work is performed according to standard routines, but specific instructions are given on new assignments. Work is reviewed while in progress and upon completion for accuracy and adherence with office practices through review of files and work observation.

Minimum Qualifications:

High School Diploma/G.E.D. Certificate and two (2) years of clerical experience; or an equivalent combination of education, training, and experience. Valid Florida Driver's License, criminal background check, and polygraph may be required, depending on the area of assignment. Typing proficiency required for most positions. Typing speed of 25 to 55 CWPM may be required depending on the department. Dictaphone speed of 60-80 WPM may be required for some positions.

OPD COMMUNICATIONS: High School Diploma/G.E.D. Certificate and two (2) years of clerical experience; or an equivalent combination of education, training, and experience. Criminal background check and polygraph required. Only candidates with clean criminal histories who have been drug-free for at least one (1) year will be considered for this position. Must type 25 CWPM and be able to use Workday and Microsoft Office (Word, Excel, Publisher, PowerPoint, Outlook). Law enforcement agency experience preferred.