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Job Title
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Job Family
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Job Code
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Job Exempt
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Civilian EMS Transport Supervisor
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Seiu_Supervisory
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CETS01
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N
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Pay Grade
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Pay Rate Type
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Minimum
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Midpoint
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Maximum
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S12
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Hourly
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$30.59
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$39.01
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$47.42
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JOB DESCRIPTION
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The Civilian EMS Transport Supervisor oversees and coordinates all civilian EMS transport operations and provides comprehensive administrative and supervisory leadership. Responsibilities include ensuring high-quality patient care, operational efficiency, regulatory compliance, and ongoing professional development of EMS personnel. Work is performed under the direction of the Fire District Chief and is evaluated through ongoing conferences and review upon completion.
Minimum Qualifications:
High School Diploma/G.E.D. Certificate and five (5) years of EMS or transport operations experience, including two (2) years of supervisory experience; or an equivalent combination of education, training, and experience is required. An associate's degree is preferred. Must possess and maintain a valid Florida Class Driver's License and a current Florida Paramedic Certification as a requirement of continued employment. Must pass a background check which includes a polygraph.
May be required to work nights, weekends, and holidays.
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RESPONSIBILITIES
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Knowledge, Skills, and Abilities:
Considerable knowledge of emergency medical services operations.
Knowledge of advanced life support emergency medical techniques and equipment.
Knowledge of Federal and State regulations applicable to the delivery of EMS and patient care.
Knowledge of medical audit processes, review methodologies, and performance improvement metrics.
Ability to supervise, train/support, and evaluate the EMS team.
Ability to schedule, deploy, and manage field crews while effectively handling conflict resolution and performance evaluations
Ability to communicate effectively orally and in writing.
Ability to safely operate/drive an emergency ambulance vehicle.
Ability and physical capacity to accomplish the physical demands of the job.
Ability to work nights, weekends, and holidays.
Examples of Work Performed:
Note: The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.
Leads, supervises, and evaluates EMS transport personnel, providing direction, performance feedback, coaching, and disciplinary action when necessary.
Develop, implement, and enforce EMS operational procedures, ensuring consistency with department policies, industry standards, and statutory requirements
Oversee all administrative functions for civilian EMS personnel, including payroll processing, staff scheduling, absence and leave requests, personnel assignments, and maintenance of accurate workforce records.
Conduct and supervise quality assurance reviews for EMS reports, ensuring accuracy, completeness, and adherence to clinical and operational standards.
Manage inventory control processes to ensure adequate stock of medical supplies, equipment, and controlled substances, including oversight of narcotics handling, storage, documentation, and compliance with applicable regulations.
Oversee tracking, management, and compliance of continuing education requirements; coordinate recertification processes and ensure personnel maintain required credentials and competencies.
Design, plan, and facilitate ongoing training activities, including regular operational drills, medical scenarios, and educational sessions to promote clinical excellence and operational readiness.
Collaborate with command staff, training division, and medical direction to support program development, process improvement, and the advancement of EMS transport operations.
Monitor operational effectiveness and recommend strategies to enhance service delivery,
resource allocation, patient care quality, and personnel performance.
Responds to EMS calls as directed/needed.
Performs other duties as may be assigned.
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