Job Title

Job Family

Job Code

Job Exempt

Venues Assistant Security Manager

Non_Bargaining

ATM70

Pay Grade

Pay Rate Type

Minimum

Midpoint

Maximum

NB112

Salary

$31.59

$40.29

$48.98

Job Description

Performs supervisory work, providing leadership to the Venues Security programs and initiatives. Serves as an assistant to the Venues Security Manager and works with public safety, traffic agencies, transportation agencies, staff, and contractors in planning and implementing the most effective and efficient strategies in support of each event. Responsibilities include assisting in the development and implementation of policies, procedures, and plans to maintain a safe and secure environment for guests, clients, and employees; developing the program budget, authorizing expenditures and payroll; and managing personnel assigned to the program, hiring, scheduling, discipline, and training. Work is performed under the general supervision of the Venues Security Manager. Performance is reviewed through discussions, reports submitted, and results obtained.

Minimum Qualifications:

Bachelor's Degree and two (2) years responsible security or law enforcement experience, one (1) year of which must have been in hospitality, event services, or public assembly; or an equivalent combination of education, training, and experience.

Responsibilities

EXAMPLES OF WORK PERFORMED:

Note: The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.

Prepares work schedules and ensures that facilities are properly staffed with Security Personnel for each shift and all events.

Supervises and directs activities of Security Officers and temporary T-Shirt Security

Participates in the development of security and crowd control programs and procedures for the Orlando Venues Department to effectively guard/protect property and patrons from illegal/unauthorized entry, theft, vandalism, acts of violence or other undesirable activity.

Explains security rules and regulations and supervises subordinates in enforcing compliance.

Prepares and verifies payroll, and duty assignments for events; reviews invoices for contracted security services, uniforms, equipment, etc. and recommends payment.

Participates in the interview, selection, counseling, and appraisal of employees; recommends disciplinary actions, promotions, and related personnel actions.

Participates in planning safety and security operations for events held at the Arena, Citrus Bowl and other Venues facilities; assesses events and provides input regarding security requirements and staffing needs to ensure adequate protection of the facilities, entertainers, promoters and citizens.

Monitors security and crowd control activities during events to ensure compliance with policies and procedures; responds to questions and complaints and resolves problems with personnel and/or patrons.

Operates golf cart motorcycle to patrol grounds.

Inspects facilities to identify and correct security and safety related violations. Inspects subordinates and their equipment to ensure standards are maintained.

Participates in development and administration of annual operating budget.

Conducts staff training in protective/security procedures first aid, and fire safety.

Maintains training records.

Maintains inventory of materials, equipment, and supplies; purchases replacement items when needed in accordance with departmental policy.

Oversees the receipt, security, and release of lost and found items.

Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of safety and security practices and procedures as they relate to public facilities.

Knowledge of local and/or state regulations governing security of public assembly facilities.

Knowledge of basic life saving techniques (CPR and first aid).

Knowledge of effective supervisory principles, practices, and techniques.

Knowledge of personal computer operations and software applications.

Effective verbal and written communication skills.

Effective interpersonal skills.

Ability to work irregular hours and days as required for safety and security needs.

Ability to make sound logical decisions in accordance with established policies.

Ability to walk for extended periods of time to inspect facilities.

Ability to work independently without frequent supervision.

Ability to operate motor vehicles.

Ability to enforce rules in a tactful diplomatic manner.

Ability to plan and prepare work schedules for multiple shifts.