City of Orlando Home City of Orlando  
Job Title   Job Family   Job Code   Job Exempt
Audio Records Specialist   Seiu_White_Collar   ARS1   N
 
        Pay Grade   Pay Rate Type   Minimum   Midpoint   Maximum
        S16   Hourly   $24.45   $31.18   $37.91
 
 
JOB DESCRIPTION
 

The Audio Records Specialist is responsible for operating and maintaining recording systems to capture audio from 9-1-1 emergency calls, administrative telephone lines, and radio communications. This position works collaboratively with the City Attorney’s office and investigative personnel to verify case status and determine eligibility for release. The incumbent reviews and applies redaction techniques to remove sensitive or personally identifiable information from audio recordings in compliance with applicable Florida State Statutes and departmental policies. The specialist ensures that all redacted materials meet established legal and quality standards prior to the release of public records.

Minimum Qualifications:

Associate’s degree and two (2) years' experience in data entry/retrieval or equivalent. Strong attention to detail and ability to ensure accuracy and compliance in all released materials. Ability to maintain confidentiality and handle sensitive information with discretion. Must successfully complete Public Records training with the City Clerk’s office and redactions training with the legal department within three (3) months of hire. Strong computer proficiency required. Must pass police background investigation which includes polygraph examination.

 
RESPONSIBILITIES
 
Knowledge, Skills, and Abilities
Knowledge of:
Florida Public Records Law (Chapter 119, F.S.) and statutory exemptions related to law enforcement and 911 communications.
Procedures for handling, securing, and maintaining audio evidence and public records.
Agency policies related to records retention, disclosure, and redaction.
Computer applications used for audio recording, editing, and file management.
Skills in:
Operating audio recording and editing software to produce clear, accurate audio files.
Applying redactions correctly and consistently to protect sensitive or exempt information.
Organizing, tracking, and documenting audio requests to ensure timely and compliant processing.
Communicating effectively with internal staff, attorneys, and members of the public.
Managing multiple requests simultaneously while maintaining accuracy and attention to detail.
Ability to:
Interpret and apply Florida Statutes and agency policies related to public records release.
Distinguish and redact confidential, exempt, or sensitive information from audio recordings.
Maintain confidentiality and uphold chain of custody for all audio evidence.
Work independently with minimal supervision while meeting strict deadlines.
Troubleshoot basic technical issues with audio files, equipment, or software.
Prioritize workloads and adapt to changing legal or operational requirements.


Examples of Work Performed
Prepares, processes, and delivers audio recordings for the State Attorney’s Office and for internal departmental requests, ensuring compliance with applicable procedures and evidentiary standards.
Produces audio recordings for public records requests and performs required redactions in accordance with Florida State Statutes and agency policies.
Reviews, edits, and verifies the quality and accuracy of recorded emergency communications prior to release.
Ensures the secure handling, storage, and documentation of all audio files to maintain chain of custody and protect sensitive information.
Communicates and coordinates with requestors, legal representatives, and supervisory staff to ensure timely completion of audio-related requests and compliance with statutory deadlines.