Job Title

Job Family

Job Code

Job Exempt

Business Development Assistant Manager

Non_Bargaining

ARM88

Pay Grade

Pay Rate Type

Minimum

Midpoint

Maximum

NB114

Salary

$37.88

$48.30

$58.72

Job Description

Performs administrative work managing the Mayor’s Business Assistance Team, a cross-departmental team of City staff with various disciplines that fulfills a vital role in resolving issues for business clients. An employee assigned to this position assists new and existing businesses throughout the various stages of their growth and development. An employee in this class is responsible for providing enhanced and continuous education to the business community regarding the City’s regulatory processes and requirements and in assisting businesses to successfully navigate through the City’s various departments and processes. The employee exercises considerable initiative and independent judgment in the performance of duties. Work is performed under the general supervision of the Business Assistance Manager and is reviewed through observation, conferences with the employee, and by evaluation of work projects.

Minimum Qualifications:

Bachelor’s Degree in Planning, Public Administration, Business Administration, or related field and four (4) years experience in the economic development, business development or business promotion; or an equivalent combination of education, training, and experience.

Responsibilities

EXAMPLES OF WORK PERFORMED:

Note: The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.

Serves as the main point of contact to help guide businesses through the City’s various departments, regulations, and processes.

Acts as a liaison between businesses and the various City regulatory departments in order to expedite a satisfactory resolution of problems for businesses; also serves as a liaison between the City and economic development partner organizations.

Develops and maintains a cooperative and supportive atmosphere, on behalf of the City, with the business community.

Promotes the City’s partner economic development organizations and business assistance programs to encourage business recruitment, retention and creation efforts in the City of Orlando.

Builds relationships with the business community by performing site visits to a variety of businesses, networking, and correspondence.

Manages the City of Orlando's business assistance programs.

Performs administrative and professional work assisting the Business Development Division Manager in the development and implementation of policies and program objectives for the Business Development Division.

Serves in the place of the Division Manager during absences and when there are schedule conflicts.

Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of the City of Orlando’s services, programs, codes, regulations, ordinances, and policies pertaining to businesses.

Knowledge of the state of Florida’s services, programs, codes, regulations, ordinances, and policies pertaining to business.

Knowledge of current business, economic, and demographic trends in the Orlando area.

Knowledge of research techniques and available sources of current information.

Knowledge of the principles and practices of public administration and business administration.

Skilled in the use of a computer to prepare clear and concise correspondence and reports.

Ability to use negotiation, mediation, explanation, and education of the City’s and state’s economic development programs and organizations.

Ability to coordinate, implement, review, and evaluate programs.

Ability to exercise sound judgment in analyzing facts and trends, identifying alternative solutions, and determining the consequences of proposed actions.

Ability to establish and maintain effective working relationships with a wide variety of individuals and groups, including elected officials, business entrepreneurs, representatives of public and private agencies, fellow employees, and the general public.

Ability to speak before large groups.

ADDITIONAL QUALIFICATIONS FOR PROMOTION: N/A.