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Job Title   Job Family   Job Code   Job Exempt
Strategy & Systems Manager   Non_Bargaining   AIM94   Y
 
        Pay Grade   Pay Rate Type   Minimum   Midpoint   Maximum
        NB117   Salary   $46.95   $60.88   $74.80
 
 
JOB DESCRIPTION
 

The Strategy and Systems Manager is responsible for leading the design, development, and implementation of the City’s Information Technology architecture. This role ensures that systems are available, scalable, secure, and aligned with city goals. Oversees a team of professionals and guides the adoption of modern architecture methodologies such as TOGAF, Systems Development Life Cycle (SDLC), and Strategic Information Systems Planning (SISP). Ensures confidentiality, integrity, and availability across system platforms and technologies. Work is performed under the general direction of the CIO with considerable latitude for individual initiative and judgment. Work is reviewed during meetings and by observation of results achieved and detailed reports.

Minimum Qualifications:

Bachelor's Degree in Computer Science, Engineering or a related field and four (4) years of progressively responsible experience in systems architecture or administration, 2 years of which must have been in a supervisory capacity; or an equivalent combination of education, training, and experience. Must pass police background check which includes polygraph.
 
RESPONSIBILITIES
 
EXAMPLES OF WORK PERFORMED:

Note: The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.
Design and manage the overall Information Technology architecture.

Ensure systems meet functional, scalability, and security requirements.

Evaluate and select technological solutions based on the City's needs and cost-effectiveness.

Lead the adoption and integration of best practices.

Oversee the creation, maintenance, and governance of system models.

Ensure traceability and consistency across model elements.

Adherence to zero-trust architecture.

Lead and mentor a team of systems administrators.

Define and manage project milestones, deliverables, and timelines.

Ensure adherence to budgets and project goals.

Assign tasks, monitor progress, and provide training and development opportunities.

Conduct performance evaluations and manage team schedules, including on-call rotations.

Facilitate communication between architects, administrators, analysts, support specialists, and project stakeholders.

Align system architecture with Information Technology strategy and requirements.

Select and implement appropriate systems and architecture tools.

Establish assurance processes for systems and architecture.

Evaluate and negotiate contracts with solution providers and equipment vendors.

Ensure timely procurement and deployment of Systems hardware/software.

Maintain detailed documentation of systems architecture, configurations, and procedures.

Provide regular reports on system performance, incidents, and improvement plans.

Implement and enforce security policies.

Ensure compliance with relevant regulations and standards (e.g., CJI, PCI, PII).

Conduct regular audits and risk assessments, working with Information Security teams.

Performs other duties as assigned.


 


KNOWLEDGE, SKILLS, AND ABILITIES:

Thorough knowledge of enterprise computer systems including physical and virtual servers, workstations, PCs, laptops mobile technology, virtual networking concepts, operating system software and industry directions.

 Considerable knowledge of systems analysis, computer operations, network concepts and techniques, server and desktop virtualization, and information security methods.

Considerable knowledge of computer system metrics, measurement techniques, capacity planning processes and audit practices andprocedures.

Knowledge of planning principles, governance, Architecture Development Method (ADM) frameworks concepts, ITIL (Information Technology Infrastructure Library) type principles, and other industry standards, procedures and techniques.

Knowledge of industry hardware including server, storage, desktop, laptop, data communication systems (VOIP), networks, and cloud technology concepts.

Ability to establish and maintain effective working relationships with employees, other managers and staff, and vendors relations.

Ability to conduct research, analyze and formulate recommendations to communicate clearly and concisely, orally and in writing.

Ability to make decisions recognizing established guidelines, precedents and practices, and to use resourcefulness and tact in meeting new challenges.

Ability to plan, schedule, coordinate and review the work of Systems/Network/Application architecture and Engineers.

Ability to establish and maintain effective working relationships with employees, outside contractors and vendors relations.

Ability to interpret and implement regulations, rules, and contract provisions for maximum benefit to the City.