Job Title

Job Family

Job Code

Job Exempt

City Clerk Administration Coordinator

Seiu_White_Collar

AIM54

Pay Grade

Pay Rate Type

Minimum

Midpoint

Maximum

S14

Hourly

$25.21

$32.15

$39.09

Job Description

Performs paraprofessional and technical system support for the City Clerks’ Office administrative functions. An employee assigned to this classification is responsible for business systems software, coordinating and implementation of system software updates, developing and overseeing system testing plans, troubleshooting and finding resolutions, training users, and documenting procedures for Agenda Management, Records Management, Boards and Commissions Management, Document Management, Election Management, Codes of Ordinances and other technology systems including audio, visual, technical (i.e conference rooms), mapping (elections/cemetery), and City Clerk webpages. Work is performed under the general supervision of the City Clerk and Deputy City Clerk and performance is reviewed through conferences, reports and result achieved.

Minimum Qualifications:

Bachelor’s Degree in Computer Science, Information Systems, Public Administration or related field and two (2) years of experience in systems support; or an equivalent combination of education, training, and experience. Valid Florida Driver’s License required.

Responsibilities

EXAMPLES OF WORK PERFORMED:
Note: The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.

Supports the City Clerk’s Office system administration.

Provides other citywide system support (i.e Workday and Office 365)

Documents new and existing software.

Troubleshoots, identifies issues and proposes solutions.

Updates software and develops testing plans.

Coordinates the development/updating of related procedural documentation.

Provides basic system training to system users as needed.

Performs other duties as assigned.

KNOWLEDGE, SKILL, AND ABILITIES:

Knowledge of City Policies and Procedures.

Knowledge of state and local laws and regulations.

Knowledge of Public Record laws.

Knowledge of information systems principles, system design, practices, and methods related to administrative service systems.

Knowledge of operational methods and procedures regarding information technology.

Knowledge of system security best practices.

Skilled in the use of computers and Microsoft business software.

Ability to analyze information, project needs, and coordinate staff resources to meet the requirement of project timelines.

Ability to conduct data collection and statistical analysis.

Ability to troubleshoot and find solution

Ability to create training material and conduct training.

Ability to communicate effectively both orally and in writing.

Ability to work in collaborative environment.

Ability to establish and maintain effective working relationships.

Ability to operate computer for extended periods of time.

Ability to speak and present material clearly.

Ability to sit for extended periods of time.