Job Title

Job Family

Job Code

Job Exempt

Civil Service and Testing Supervisor

Non_Bargaining

AHM54

Pay Grade

Pay Rate Type

Minimum

Midpoint

Maximum

NB114

Salary

$37.88

$48.30

$58.72

Job Description

Develops employee selection and promotion exams including multiple-choice exams, simulation-based exams, assessment centers, and structured interviews. Performs job analyses and statistical analyses; researches, trains, and resolves issues; supervises and/or participates in the development and administration of various selection and promotional processes; conducts recruitment and employment processing duties, primarily for sworn police and fire positions; and coordinates Civil Service Board support activities. Work is performed under the general supervision of the Employment and Testing Manager.

Minimum Qualifications:

Bachelor’s Degree in Industrial Psychology, Behavioral Sciences, or closely related field and three (3) years specialized experience in multiple-choice and simulation-based exam development and validation; or an equivalent combination of education, training, and experience. Supervisory experience desired. Experience developing job simulation/assessment center exercises for police and fire preferred. Experience conducting job and item analyses preferred. Master's Degree in Industrial Psychology or related field may substitute for two (2) years of required experience.

Responsibilities

EXAMPLES OF WORK PERFORMED:

Note: The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.

Develops a variety of testing strategies including administering examinations and coordinating assessments centers; develops, updates, and modifies a variety of examination material, including entry-level and promotional exams for Police and Fire; analyzes exam results; reviews statistics; and recommends appropriate cut-off scores based on professional standards.

Performs job analysis in accordance with accepted professional standards and adherence to government regulations; meets with subject matter experts; develops questionnaires; performs data entry and analysis; and conducts other research as appropriate.

Develops or assists in developing a variety of material such as multiple-choice test items, physical agility exams, emergency incident command exercises, assessment center exercises, interview questions, instructions, schedules, and procedures related to examinations and assessments; facilitates group and individual interviews and training sessions; and attends meetings to explain issues, obtain information, and resolve problems.

Develops strategies and conducts recruitment as appropriate; evaluates applications and pre-/post-employment documents; scores exams; analyzes applicant flow and examination data; makes appropriate recommendations based on principles, professional practices, and regulations; conducts background checks; and schedules physical, psychological, and polygraph appointments.

Provides information to candidates on jobs, careers, and exam results; provides updates to management on recruitment and examination outcomes; responds to concerns; and prepares correspondence.

Develops interview techniques, rating scales, and various tests used to assess skills, abilities, and interests for the purpose of employee selection, placement, or promotion.

Keeps current on professional knowledge and reads related academic literature.

Analyzes hiring and assessment data to ascertain whether a course correction is necessary and how effective the present testing and hiring procedures and instruments are.

Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of acceptable practices, principles, and regulations related to employee selection including Uniform Guidelines on Employee Selection, psychological standards for test development, test administration, interpretation of exam results, and scoring.

(NOTE: Level II requires considerable knowledge.)Knowledge of personnel administration including examination and assessment center planning and coordination with ability to lead the work of others assisting with testing.

Skilled in written and oral communications.

Skilled in analysis including research, organization of data, and the formulation of recommendations.

Skilled in use of computers including word processing and database/spreadsheet applications such as Office Suite and applicant processing software.

Ability to interpret exam statistics in order to determine appropriateness and to recommend passing scores.

Ability to solve complex problems, review information, research, analyze, and think creatively to develop solutions and to exercise sound judgment.

Ability to establish and maintain effective working relationships with managers, staff, candidates, applicants, and the general public.

ADDITIONAL QUALIFICATIONS FOR PROMOTION: N/A.