Job Title

Job Family

Job Code

Job Exempt

Administrative Specialist - OPD

Non_Bargaining

AAM55

Pay Grade

Pay Rate Type

Minimum

Midpoint

Maximum

NB108

Hourly

$24.88

$31.73

$38.57

Job Description

Performs responsible, supervisory, office, and staff work assisting the Police Chief in technical and administrative matters. An employee assigned to this classification coordinates meetings with the Police Chief, coordinates departmental budget development and administration, does purchasing, and performs supervisory work directing the activities of clerical functions within the Department. Duties include supervising clerical staff, coordinating schedules, coordinating travel plans, and explaining policies and procedures. Duties also include investigating complaints and recommending solutions to operational and/or administrative problems. This position involves work that is complicated with varied procedures and/or work methods that permit initiative and independent judgment. Work is performed under general supervision of the Police Chief and is reviewed through evaluation of reports submitted, conferences, and results achieved.

Minimum Qualifications:

Bachelor’s Degree in Public Administration, Business Administration, or related area with two (2) years administrative experience, with responsibility for conducting research, monitoring and maintaining complex financial records, budget preparation, and handling complaints; or an equivalent combination of education, training, and experience. Must type 40 CWPM and possess a valid Florida Driver's License. Must pass a background check which includes a polygraph.

Responsibilities

EXAMPLES OF WORK PERFORMED:

Note: The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.

Supervises, coordinates and assigns work of clerical staff to ensure workload evenly distributed; monitors work through direct observation and quality control audits.

Supervises and trains clerical staff in office procedures and use of all equipment; informs staff of policy and procedure changes, provides technical assistance and reviews work for completeness and compliance with established guidelines.

Compiles information and prepares reports as required.

Acquires information, compiles quarterly reports and prepares and/or reviews related reports and documents.

Requisitions supplies and equipment; verifies accuracy of statements and invoices, may monitor and maintain expenditure records.

Confers, in person or by telephone with persons, requesting service or making complaints; conducts or directs necessary research and recommends appropriate action.

Resolves problems or answer inquiries.

Explains functions and services of the department; answers difficult inquiries and customer complaints in addition to collecting, preparing, and printing of informative material relating to services provided.

Assists the Chief of Police and acts with delegated authority as assigned.

Develops internal operating procedures.

Attends all senior staff meetings.

Collects and analyzes data and provides recommendations regarding the appropriate course of action to solve problems and/or development of new programs.

Appraises, classifies and determines importance of records.

Operates computer terminal and other office machines and duplicating equipment.

Performs other related work as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of policies, procedures, and practices of assigned area.

Knowledge of basic accounting principles and practices.

Knowledge of budget development and administration and office practices and procedures.

Knowledge of Business English, spelling, and arithmetic.

Skilled in the use of personal computer, related office equipment and software/programs.

Ability to communicate effectively, both orally and in writing.

Ability to conduct research, analyze, interpret and report findings, and to make valid conclusions and recommendations.

Ability to establish and maintain effective relationships with employees and the public.

Ability to compile data and develop written reports.

Ability to organize and coordinate various activities frequently with stringent deadlines.

Ability to plan and supervise the work of others.

Ability to understand and follow complex written and verbal instructions.